At Cryso Link, we strive to deliver your orders quickly and securely. Please review our Shipping Policy for details on delivery timelines, shipping costs, and other important information.

1. Shipping Coverage

• Delivery is available to most major cities and towns. Please check with us if you’re unsure about your location.

2. Processing Time

• Orders are processed within 1-2 business days after confirmation.
• Once processed, your order will be dispatched, and you will receive delivery updates via SMS or email.

3. Delivery Time

• Estimated delivery times after order dispatch:
  • Major cities: 3-5 business days
  • Other locations: 5-7 business days
  • Remote areas: 7-10 business days
• Delivery times may vary due to factors such as weather, holidays, or unforeseen delays.

4. Shipping Fees

• Standard shipping charges apply based on your location and will be displayed at checkout.
• Free shipping may be available for orders above a certain amount (if applicable).

5. Cash on Delivery (COD) Policy

• We only offer Cash on Delivery (COD) as a payment method.
• The exact amount must be paid to the delivery personnel at the time of delivery.
• Please ensure someone is available to receive and pay for the order upon delivery.

6. Failed Delivery & Reattempts

• If the delivery is unsuccessful due to incorrect address, customer unavailability, or refusal to accept, we will attempt to contact you.
• If the order is not received after two delivery attempts, it may be canceled.

7. Order Tracking

• Once your order is shipped, we will provide a tracking link (if available) via email or SMS.
• You can check the status of your delivery using the tracking details provided.

8. Damaged or Missing Items

• If your order arrives damaged or with missing items, please contact us within 48 hours of delivery at [email protected] with photos/videos as proof.
• We will investigate and arrange a replacement or store credit as per our Return & Refund Policy.

For any shipping-related inquiries, please reach out to us at [email protected].